Get in Touch
We'd love to hear about your gifting needs
Contact Information
Address
Schweizer Geschenkwelt
Bahnhofstrasse 42
8001 Zürich
Switzerland
Working Hours
Monday - Friday: 09:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed
Response Time
We aim to respond to all inquiries within one business day. For urgent matters, please indicate so in your message.
Send Us a Message
Fill out the form below and a member of our team will be in touch shortly.
Frequently Asked Questions
How far in advance should I place an order?
For standard services, we recommend at least 5 business days. Corporate and event orders may require 2-3 weeks depending on scale and customization needs.
Do you deliver outside of Switzerland?
Yes, we offer international shipping for most products. Delivery times and costs vary by destination. Some temperature-sensitive items may have restrictions.
Can I schedule a specific delivery time?
Absolutely. We offer timed delivery slots within Switzerland and can coordinate with building reception or concierge services.
What if the recipient isn't available?
Our delivery partners will attempt redelivery or leave items in a safe location per your instructions. We'll keep you informed of any delivery issues.